ACD/Labs identifies several different types of web site users:
If you wish to subscribe to our newsletter(s), you will be asked to provide your name and e-mail address which we will use to send the newsletter to you. Out of respect for your privacy, we provide you with a way to unsubscribe. Please see the Opt-out section below.
Occasionally we may provide you with the opportunity to participate in surveys or contests on our web site. If you participate, we will request certain personal information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. We use this information to notify contest winners and award prizes.
We will send you strictly service-related announcements on the rare occasion when it is necessary to do so. These announcements include the following:
Individuals who fill out the Information Request form on our web site will be contacted with respect to the information requested. Your personal data may be kept by the staff member who contacts you if your request relates to a specific software issue. On occasion, individuals who have requested information about a specific product may receive general e-mails about that product or related services. To remove yourself from any mail lists, please see the Opt-out section below.
Individuals who complete Service Requests on our web site will receive an appropriate response related to their request. Your personal data may be kept by the staff member who contacts you if your request relates to a specific software issue. On occasion, individuals who have requested information about a specific product may receive general e-mails about that product or related services. To remove yourself from any mail lists, please see the Opt-out section below.
Individuals who register for an event on our web site will be contacted to confirm their registration. This information is kept to contact you again should a similar event be held in your area in the future. If you wish to opt-out of receiving e-mails about future events, please see the Opt-out section below.
We have security measures in place in order to attempt to protect against the loss, misuse, and alteration of the personal information under our control. Please be advised, however, that the Internet and other various networking communication media are not entirely secure, unless explicitly specified as such, and your information may therefore be subject to interception or loss which is beyond our control. The security, integrity, and privacy of information and data exchanged over this web site cannot be guaranteed.
ACD/Labs is committed to maintaining the confidentiality and security of our customer's information in Internet transactions. Your personal information, credit card information, and other related material will only be used for the sole purpose of processing your transaction. All information, therein, will be permanently destroyed once the transaction has been completed.
If you decide to complete an online order form, the information that you enter into the online form will only be collected by ACD/Labs if you submit your online application. If at any stage you decide to cancel your application or log out of the ACD/Labs form prior to submitting your application, the information you have entered up to that point will be automatically deleted. Online order forms that have not been submitted to ACD/Labs will not be viewed by us and will not be processed by us.
If you no longer wish to receive e-mail communications as a result of registering on our web site, you may opt-out of receiving them by following the instructions included in each newsletter or communication. You may also visit http://www.acdlabs.com/subscriptions/ to update your newsletter subscriptions, or, to be removed from all future mailings or change your personal information, e-mail firstname.lastname@example.org or call us at the number below.