Support Matrix

Minimum Requirements for Desktop Products

Operating System

  • Microsoft Windows XP Professional with SP2
  • Microsoft Windows Vista Business
  • Microsoft Windows 7 Professional

Hardware

Recommended requirements of the operating system used (please refer to the manufacture for these specifications) plus:

  • A minimum of 1GB or RAM memory (unless otherwise specified)
  • Up to 7.5 GB local disk space for installation and log files
Note: Processor requirements will vary by application and use; disk space requirements for user data files will vary by application and use.

Minimum Requirements for Server Products

Operating System

  • Microsoft Windows Server 2003 with SP1
  • Microsoft Windows Server 2008 R2

Hardware

Recommended requirements of the operating system used (please refer to the manufacturer for these specifications) plus:

  • A minimum of 1GB or RAM memory (unless otherwise specified)
  • 1.5 GB local disk space for installation and log files

Database Server Requirements

Oracle 10g or Oracle 11g on:

  • Windows Server 2003/2008
  • Red Hat Enterprise Linux version 5
  • Sun Solaris versions 5.9 or 5.10

PostgreSQL 8.1 (ACD/ChemFolder Enterprise Only)

Note: Processor requirements will vary by application and use; disk space requirements for user data files will vary by application and use.

Miscellaneous Requirements

Client-side requirements for ACD/SpecManager Enterprise

  • Valid ACD/Labs desktop product installed
  • Oracle Client 10g

Client-side requirements for ACD/Web Librarian

  • Microsoft Internet Explorer 6.0*
  • JDK 1.4+
  • Microsoft .NET Framework 2.0

* MS Internet Explorer requires trusted security settings

Platform Support

Alternative operating systems such as Mac OS X and Linux are supported through virtualization.

Thin Client, Network or Standalone deployments available.