Frequently Asked Questions

Waters Empower2 Software

Q: To connect to Waters® Empower™ 2 software from ACD/ChromManager (ChromProcessor module), how does the software need to be installed?

A: There are two different ways, depending on the version of software you have.

Network version of ACD/Labs software:

  • The server portion of Empower and ChromManager can be installed to the same server machine. The User needs both of the Client portions of ChromManager and Empower installed on his/her computer.

Standalone version of ACD/Labs software:

  • The User needs both of the Client portions of ChromManager and Empower installed on the same computer.

Note: There is no need for any additional integration procedures.

Q: A company has an Empower client/server installation; do they need to have Empower installed on every PC, or only have access to the Empower server?

A: They need to have the Client portion of Empower installed on every PC.

Q: ACD/ChromManager reads files from the Empower Results tab; can it also read Channels?

A: No, ACD/ChromManager can ONLY import data from the Results tab.

Q: What are the step-by-step instructions on how to connect to Empower and import data into ACD/ChromManager?

A: Here are the simple steps to follow:

  1. Open ChromManager, and from the File menu, choose Connect To.
  2. In the Connect to External Application dialog box, select Waters Empower and provide the login information as required.
  3. When the Project dataset has been loaded, you will get a number of data columns.
  4. Click the Results tab. You can go straight to the results or you may want to filter the results list. On the Sample Sets tab, highlight the desired sample set. Right-click and choose the View as/Results commands. The list will now be filtered by the results associated with this specific sample set.
  5. Highlight the desired result line and switch back to the ChromManager window.
  6. In the Import from Empower Database dialog box that appears, click ChromProcessor (or UV-IR Processor) and then click Import.
  7. In the Multiple Result Import dialog box you can specify Single Chromatogram or Chromatograms in Range. Chromatograms in Range will show your results in a series.

Q: My Empower is installed via Citrix®. How can I get my data from Empower to ACD/ChromManager?

A: Due to the nature of a Citrix installation, the Connect To feature will not work with Citrix. There are, however, a few workarounds:

- Export your Empower data via netCDF (AIA format) or ASCII text. This file format will allow you to import the chromatogram, but not the user parameters.
Parameters can be added later. Please see the technical note entitled Automated Attachment of Chromatographic Parameters to NetCDF Files

- A batch-wise export solution is available via a ChemBasic utility. Please contact Support for details.

Citrix installations of ACD/Labs Software are currently unsupported.

Q: I have processed my data in Empower, but the data sent to the ChromManager processor was not processed. Why is that?

A: Due to the limitations of the Empower Toolkit (the engine of the Connect To feature), not all of the sample processing is available for export. However, processing can be duplicated in the ChromManager processor, and executed automatically via macros in most cases.

Q: Can ACD/Labs software read channels from the Empower results table? In this case, how will a multi wavelength channel be read?

A: The Client part of Empower must be installed on every PC.

Working with Empower, the work is done with the Results tab only. Although the raw data are in the Channels tab, the Results tab works as a link between Empower and SpecManager.

Follow these steps:

  1. Open ChromManager and connect to Empower.
  2. Specify the Project, select the ChromProcessor (or UV-IR Processor) option and click Connect.
  3. When the Project dataset has been loaded, you will get a number of columns.

    The most important column is the Results tab. The Results tab can be accessed directly or the results can be filtered. From the Sample Sets tab, highlight the needed sample set. Right-click and choose the View as/Results commands. The filtering is done by the results associated with this specific sample set.

  4. Highlight the needed result line, return to the ChromManager window where the Import from Millennium Database dialog box appears, and click Import.
  5. In the Multiple Result Import dialog box, specify either Single Chromatogram or Chromatograms in Range. If Chromatograms in Range is selected, then the data will show as a series.