ACD/Labs' Services and Support staff comprises experts in a broad range of scientific disciplines, IT professionals, project managers, and a highly skilled team of technical support specialists. Let us work with you to build solutions that meet your requirements, and once deployed, support your installation in a professional, efficient manner.
ACD/labs offers solutions to address the challenges of your department/organization no matter how large or small. Our products and services can help you automate routine tasks, streamline laboratory workflows, manage data, and share knowledge effectively.
Our Professional Services team will work within your existing informatics infrastructure to implement our products and solutions for good adoption by end users and maximum benefit to your organization.
Conveniently submit technical support requests online. We will respond within one business day.
Available Monday–Friday (excluding Canadian holidays) from 9 AM to 5 PM EST.
Monday, February 18, 2013 Family Day Friday, March 29, 2013 Good Friday Monday, May 20, 2013 Victoria Day Monday, July 1, 2013 Canada Day Monday, August 5, 2013 Civic Holiday Monday, September 2, 2013 Labour Day Monday, October 7, 2013 Thanksgiving Wednesday–Thursday, December 25–26, 2013 Christmas
International: +1-416-368-3435 Toll Free (USA and Canada): 1-800-304-3988
ACD/Labs is currently developing, and shipping some modules, of our Release 2012 (v2012) software; including our new generation software platforms ACD/Percepta and ACD/Spectrus.