ACD/Labs' Services and Support staff comprises experts in a broad range of scientific disciplines, IT professionals, project managers, and a highly skilled team of technical support specialists. Let us work with you to build solutions that meet your requirements, and once deployed, support your installation in a professional, efficient manner.
ACD/labs offers solutions to address the challenges of your department/organization no matter how large or small. Our products and services can help you automate routine tasks, streamline laboratory workflows, manage data, and share knowledge effectively.
Our Professional Services team will work within your existing informatics infrastructure to implement our products and solutions for good adoption by end users and maximum benefit to your organization.
Conveniently submit technical support requests online. We will respond within one business day.
Available Monday–Friday (excluding Canadian holidays) from 9 AM to 5 PM EST.
Monday, Jan. 2, 2017 New Years Day Holiday Monday, Feb. 20, 2017 Family Day Friday, Apr. 14, 2017 Good Friday Monday, May 22, 2017 Victoria Day Monday, Jul. 3, 2017 Canada Day Holiday Monday, Aug. 7, 2017 Civic Holiday Monday, Sept. 4, 2017 Labour Day Monday, Oct. 9, 2017 Thanksgiving Monday & Tuesday,
Dec. 25 & 26, 2017
Christmas Day & Boxing Day
International: +1-416-368-3435 Toll Free (USA and Canada): 1-800-304-3988
ACD/Labs is currently developing, and shipping some modules, of our Release 2016 (v2016) software.