Account Manager—France
Openings: 1
Location: France (preferably)
Type: Full-Time, Permanent
Description:
Manage the business/sales relationship with accounts in the territory, focusing on maintaining existing revenue streams while looking for growth for our Informatics Enterprise Software products. ACD/Labs market in France includes academic, government and industry organisations.
The position reports to the Sales Director EMEA.
Essential Duties and Responsibilities
- Prepares business plans for the territory. Plan should include opportunity map, estimates of current and future levels of spending on products and services, sales strategies, tactics and resource requirements.
- Understands the strengths and vulnerabilities of major competitors and develops sales strategies to respond effectively within individual accounts.
- Proactively meet with customers throughout the territory on a regular basis to ensure customer satisfaction.
- Conduct quarterly account reviews and update the account plans on a regular basis to reflect progress and market changes.
- Understand business goals of your customers, as well as evaluate and prioritize opportunities accordingly.
- Establish initial contacts at an executive level in potential customers, and build alignment with the right people in the organizational structure.
- Qualify potential opportunities early in the sales cycle and manage the pipeline to ensure that opportunities are pursued in a timely manner and revenue, as well as bookings expectations are met.
- Provide timely sales forecasts to management and communicate any significant changes or developments.
- Participate in regional meetings to share best practices, review performance against targets, and conduct informal training.
- Establish executive level presence in key accounts, and fully understand business issues and drivers.
- Maintain and update all aspects of our CRM and customer base, including a list of prospects, accounts, and opportunities within the centralized CRM system.
- Communicate with Product Management and Development to provide field (customer) input on product features and feature prioritization requirements during product operational review meetings.
- Other duties as required
Minimum Requirements
- Bachelor's or Master's Degree in Chemistry/Biochemistry, Biology, Life Sciences or IT related
- 3-5 years sales experience with enterprise software or related products
- Sufficient technical and business knowledge to present a value proposition to prospects and customers
- Fluency in spoken and written English and French. Another European language would be an advantage.
Knowledge, Skills and Abilities required for this position:
- Account Planning
- Customer Management
- Prospecting
- Managing & Forecasting Sales Pipeline
- Leveraging Internal Resources
- Negotiating and Closing Sales
- Ability to communicate clearly complex situations.
- Knowledge of the European market and and additional European language are preferred.
Compensation
- Base Salary plus Bonus plus car allowance
Contact
Working at ACD/Labs
Advanced Chemistry Development, Inc., (ACD/Labs) is a global chemistry software company developing desktop and enterprise solutions to effectively utilise the wealth of scientific knowledge generated among the many branches of chemical, biochemical, and pharmaceutical R&D. Using deep understanding of chemical disciplines, advanced mathematical algorithms, and computer science, ACD/Labs solutions help guide on-going research, aid decision-making, and speed the development of new chemical entities for the marketplace.
Our goal is to provide comprehensive and innovative industry-standard software solutions to our clients to help accelerate research and strengthen their competitive position. Our expertise lies in vendor-neutral spectroscopic data processing and prediction, property prediction, analytical knowledge management, and interactive reporting of scientific data. These software solutions integrate analytical data with chemical structures, and physicochemical and ADMET property prediction to help organizations protect and leverage valuable research knowledge.
Our clients and partners include pharmaceutical companies, chemical companies, academic institutions, and government organizations spanning the globe. We are recognized as the industry standard in NMR spectrum, physicochemical and ADMET property predictions, and a market leader in analytical vendor-neutral databasing, processing, and analysis for MS and NMR. Our chemical drawing and nomenclature products continue to gain prominence in the industry. We have recently embarked on a transition from our legacy products to enterprise applications for impurities management and reaction based screening and analytical informatics.
ACD/Labs is an equal opportunity employer.