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Inside Account Manager at ACD/Labs

Inside Account Manager

United Kingdom
Full-Time, Permanent


The role of the Inside Account Manager is to support the Sales team in the early stages of the sales process, and to develop upsell programs (working initially with the sales director and in his absence the VP of Sales "Manager") targeting existing and potentially new customers. Specific responsibilities include: lead management, responding to customer requests for information, lead development, and the closing of orders for desktop products. The Inside Account Manager will also support the field sales organization at trade shows and other customer events.

Responsibilities and Expectations

Working at ACD/Labs

Advanced Chemistry Development, Inc., (ACD/Labs) is a global chemistry software company developing desktop and enterprise solutions to effectively utilise the wealth of scientific knowledge generated among the many branches of chemical, biochemical, and pharmaceutical R&D. Using deep understanding of chemical disciplines, advanced mathematical algorithms, and computer science, ACD/Labs solutions help guide on-going research, aid decision-making, and speed the development of new chemical entities for the marketplace.

Our goal is to provide comprehensive and innovative industry-standard software solutions to our clients to help accelerate research and strengthen their competitive position. Our expertise lies in vendor-neutral spectroscopic data processing and prediction, property prediction, analytical knowledge management, and interactive reporting of scientific data. These software solutions integrate analytical data with chemical structures, and physicochemical and ADMET property prediction to help organizations protect and leverage valuable research knowledge.

Our clients and partners include pharmaceutical companies, chemical companies, academic institutions, and government organizations spanning the globe. We are recognized as the industry standard in NMR spectrum, physicochemical and ADMET property predictions, and a market leader in analytical vendor-neutral databasing, processing, and analysis for MS and NMR. Our chemical drawing and nomenclature products continue to gain prominence in the industry. We have recently embarked on a transition from our legacy products to enterprise applications for impurities management and reaction based screening and analytical informatics.

ACD/Labs is an equal opportunity employer.