Normally, the software will be automatically activated as part of the installation process. If for some reason you skipped the activation step during installation, follow the steps below. Please note that without activation, the software will stop working after a 7-day grace period.
- Launch the ACD/Labs Licensing tool (REGISTER.EXE) by clicking Start → All Programs → ACD/Labs → Licensing → Register (Run as Administrator).
- Once the ACD/Labs registration window is shown, click on the Activate... button.
Click on Yes when prompted within the dialog box below.
- Click on the Ask for Activation… button.
The window that pops up will contain an automatically-generated message. Do not click on the Send E-Mail button; this window may not communicate with the default e-mail program.
Open Outlook (or another email client), generate a new message and copy/paste the address, subject, and contents of the Activation E-mail message. If you are activating the license on the Chinese or Japanese Windows platforms, or the Linux platform, please email us.
- After sending the message containing the Activation Request Key, you will receive a reply containing the Activation Response Key.
- Repeat Step 1.
- Repeat Step 2.
- This time, click on the Activate... button.
- Copy and paste the Activation Response Key from the message sent back to you by ACD/Labs into the opened form and click OK.
- Your license is now activated.
