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Frequently Asked Questions

Server-side Specifications

Client-side Specifications

Citrix Deployment

Customers have successfully deployed ACD/Labs software under Citrix, however, ACD/Labs does not certify nor test the use of Citrix. ACD/Labs’ Professional Services have assisted customers to deploy the Citrix environment on a project basis. Fast network transfer of large data files between client and Citrix machine is critical. Special considerations apply to linking ACD/Chrom Workbook and Waters Empower.

Other FAQs About Hardware and Software Requirements

Windows XP Support

As of April 8, 2014, Microsoft has ended their support of Windows XP. Effective December 1, 2014, ACD/Labs will no longer support or test our software under Microsoft Windows XP.

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