Frequently Asked Questions

ACD/Labs Hardware & Software Recommendations

Server-side Specifications

ACD/Percepta Enterprise Server (ACD/Sync Server)
Operating System
  • Microsoft Windows Server 2008 (x86) or
    Microsoft Windows Server 2008 R2
Hardware
  • Suitable Microsoft Windows Server with 2 core CPU
  • 2 GB or more RAM
  • Hard disk min. 200 MB, more if data is stored on this server as well
  • Fast internet connection with database server (1Gb+)
ACD/Spectrus Enterprise Server
Operating System
  • Microsoft Windows Server 2008 R2 or
    Microsoft Windows Server 2012 or
    Microsoft Windows Server 2012 R2
Hardware
  • Suitable Microsoft Windows Server with min. 2 core CPU (more users/more cores)
  • 2 GB or more RAM (about 2GB per core)
  • Hard disk min. 200 MB + space for log files on hard drive
  • Fast internet connection with database server (1Gb+)
Software
  • Oracle Client 11g/12c (32 bit) or
    PostgreSQL ODBC driver (psqlODBC 9.00.0310 included with delivery)
Database Server
Operating System
  • Microsoft Windows Server 2008 R2
  • Red Hat Enterprise Linux 6.4
Hardware
  • Suitable Server to run operating system and database software (Oracle/PostgreSQL)
  • 2 GB or more RAM
  • Hard disk min. 50 GB (for data)
  • Fast network connection with ACD/Spectrus Enterprise Server (1Gb+)
Software
  • Oracle Server 11g2 or 12c
  • PostgreSQL 9.1 or higher (Version 9.1 included in delivery)
License Server
Operating System
  • Microsoft Windows Server 2008 R2 or
    Microsoft Windows Server 2012
Hardware
  • Suitable Microsoft Windows Server to run operating system
  • 2 GB or more RAM
  • Hard disk min. 200 MB + space for log files on hard drive
  • Has TCP/IP protocol installed and Fixed IP address assigned
  • Fast internet connection (1Gb+)
ACD/Automation Server
Operating System
  • Microsoft Windows Server 2008 (x86) or
    Microsoft Windows Server 2008 R2 or
    Microsoft Windows Server 2012 or
    Microsoft Windows Server 2012 R2
Hardware
  • Multicore (minimum 2 cores) processor with maximum possible CPU speed
  • Memory: 4 cores would require 6-8 GB of RAM
  • 2 GB or more RAM
  • Hard disk min. 50 GB
  • Fast internet connection (1Gb+)
Software
  • .NET Framework Version 2.0, 3.5, and 4.0 (required for importing some file types)
ACD/Web Librarian Server
Operating System
  • Microsoft Windows Server 2008 R2 or
    Microsoft Windows Server 2012 or
    Microsoft Windows Server 2012 R2
Hardware
  • Suitable Microsoft Windows Server to run operating system
  • 2 GB or more RAM
  • Hard disk min. 10 GB
  • Fast internet connection with database server (1Gb+)
Software
  • Microsoft Internet Information Server version 7.5, 8.0 or 8.5
  • Microsoft .NET framework 2.0, 3.5 or 4.0
  • Microsoft Visual J# 2.0 Redistributable Package
  • Microsoft ASP.NET 2.0 AJAX Extensions 1.0.
  • Microsoft Internet Explorer 6.0 or higher
  • Oracle Database client 11g/12c (32 bit)
ACD/Percepta Portal
Percepta Portal Repository (Linux part)
Operating System
  • CentOS 6
  • (Optional: Linux Ubuntu 14 or Red Hat Enterprise Linux 6)
Hardware
  • Intel® Quad Core Xeon® Processor E3 Series
  • 30 GB HDD
  • 8 GB RAM
Percepta Kernel Server (Windows part)
Operating System
  • Windows Server 2008 R2
Hardware
  • Intel® Quad Core Xeon® Processor E3 Series (1 core per additional Percepta Kernel instance/process)
  • 30 GB HDD
  • 2 GB RAM (+500 MB per additional Percepta Kernel instance/process)

Client-side Specifications

Spectrus DB Client
Operating System
  • Microsoft Windows Vista SP2 or
    Microsoft Windows 7 SP1 or
    Microsoft Windows 8 or
    Microsoft Windows 8.1
    Microsoft Windows 10
Hardware
  • Microsoft Windows compatible PC
  • 2 GB or more RAM
  • Hard disk min. 1.5 GB
ACD/Spectrus Desktop Processor/Workbooks
(including Name Batch version*)
Operating System
  • Microsoft Windows Vista SP2 or
    Microsoft Windows 7 SP1 or
    Microsoft Windows 8 or
    Microsoft Windows 8.1
    Microsoft Windows 10
Hardware
  • Microsoft Windows compatible PC
  • 2 GB or more RAM
  • Hard disk min. 1.5 GB (up to 8 GB for all modules and databases)
Software
  • .NET Framework Version 2.0, 3.5, and 4.0 (required for importing some file types)
* ACD/Name Batch version on Linux
Operating System
  • Linux kernel 2.6.9 or later and GNU C Library version 2.5 or later

Tested: Red Hat Enterprise Linux 6.4
Mandriva 2008 (2.6.22.9) 32-bit
OpenSuse 10.3 (2.6.22.5–31) 32-bit
Mandriva 2011 (2.6.38) 64-bit
OpenSuse 12.2 (3.4.6) 64-bit
Fedora 17 (3.3.4) 64-bit

ACD/Percepta PhysChem and ADME-Tox Prediction
(including Percepta Batch version**)
Operating System
  • Microsoft Windows Vista SP2 or
    Microsoft Windows 7 SP1 or
    Microsoft Windows 8 or
    Microsoft Windows 8.1
    Microsoft Windows 10
Hardware
  • Microsoft Windows compatible PC
  • 2 GB or more RAM
  • Hard disk min. 2 GB
Software
  • .NET Framework Version 2.0 or 3.5 (may be required for importing some file types)
** ACD/ Percepta Batch version on Linux
Operating System
  • Linux kernel 2.6.9 or later and GNU C Library version 2.5 or later

Tested: Red Hat Enterprise Linux 6.4
Mandriva 2008 (2.6.22.9) 32-bit
OpenSuse 10.3 (2.6.22.5–31) 32-bit
Mandriva 2011 (2.6.38) 64-bit
OpenSuse 12.2 (3.4.6) 64-bit
Fedora 17 (3.3.4) 64-bit

ACD/Web Librarian Client
Operating System
  • Microsoft Windows Vista SP2 or
    Microsoft Windows 7 SP1 or
    Microsoft Windows 8 or
    Microsoft Windows 8.1
    Microsoft Windows 10
Hardware
  • Microsoft Windows compatible PC
Software
  • Microsoft Internet Explorer 6 or higher
  • Java 2 Platform, Standard Edition version 1.5 or higher
  • Microsoft.net framework 2.0
  • Adobe Reader (for reading PDF reports)
  • ACD/Labs ActiveX Controls for desktop Software integration

Citrix Deployment
  • Customers have successfully deployed ACD/Labs software under Citrix
  • ACD/Labs does not certify nor test the use of Citrix
  • Professional Services have assisted customers to deploy the Citrix environment on a project basis
  • Fast network transfer of large data files between client and Citrix machine is critical
  • Special considerations apply to linking ACD/Chrom Workbook and Waters Empower

Other FAQs About Hardware and Software Requirements

Q: Does your software run on a Mac?

A: ACD/Labs software does not run natively on a Mac. All options for running ACD/Labs software require an installation of Windows in a native or virtualized environment. The available options depend mainly on the age of the hardware that you now own. Newer Intel®-based Macs have more options available to them.

  1. The most robust method that we have tested is the Apple BootCamp software for Intel-based Macs. This will require a reboot, and a registered copy of Windows XP Professional or later.
  2. Parallels Desktop for Mac offers ACD/labs software compatibility for Intel-based Mac computers. Since is it a virtualization tool, Parallels Desktop allows users to open ACD/Labs software alongside their current Mac OS applications. The method also requires a registered copy of Windows XP Professional or later.
  3. VMware Fusion is a similar product to Parallels. Since is it a virtualization tool, VMware Fusion allows users to open ACD/Labs software alongside their current Mac OS applications. The method also requires a registered copy of Windows XP Professional or later
  4. CrossOver Mac allows you to install many popular Windows applications and games on your Intel OS X Mac. CrossOver includes an easy to use, single click interface, which makes installing Windows software simple and fast. Once installed, your application integrates seamlessly in OS X. Just click and run your application directly from the OS X Finder. Clicking a Windows file or document—including email attachments—will launch the appropriate Windows program, allowing you to work on the files. Best of all, you do it all easily and affordably, without needing a Microsoft operating system license. Only ACD/ChemSketch Freeware has been found to be compatible with this software. No support is offered for this configuration.

Q: Does your software run on Linux?

A: Only the following products are available for running natively on Linux: ACD/PhysChem Batch, ACD/Name Batch, and ACD/Name-To-Structure Batch. The products are command line only and do not have a GUI. All other ACD/Labs products do not run natively on Linux. All options for running ACD/Labs software require an installation of Windows in a native or virtualized environment.

  1. VMware offers a variety of solutions for running virtual machines. These allow users to open ACD/Labs software alongside their current Linux applications. This method requires a registered copy of Windows XP Professional or later.
  2. CrossOver Linux allows you to install many popular Windows productivity applications, plug-ins, and games in Linux, without needing a Microsoft Operating System license. CrossOver includes an easy to use, single click interface, which makes installing a Windows application simple and fast. Once installed, your application integrates seamlessly with your Gnome or KDE environment. Just click and run your application, exactly as you would in Windows, but with the full freedom of Linux. Only ACD/ChemSketch Freeware has been found to be compatible with this software. No support is offered for this configuration.

Q: I am using Windows 8. Why are there so many Apps from ACD/Labs on my screen?

A: By default, Windows 8 picks up all of the various ACD/Labs software modules as individual Apps and lists them on your desktop. A common solution is to install the freeware tool Classic Shell from http://www.classicshell.net/ which can replicate the classic Windows Start Menu, and help declutter the desktop.

Windows XP Support
As of April 8, 2014, Microsoft has ended their support of Windows XP. Effective December 1, 2014, ACD/Labs will no longer support or test our software under Microsoft Windows XP.