Frequently Asked Questions
ACD/Labs Hardware & Software Recommendations
Server-side Specifications
| Operating System |
- Microsoft Windows Server 2003 R2 or Microsoft Windows Server 2008 R2
|
| Hardware |
- Suitable Microsoft Windows Server with 2 core CPU
- 4 GB or more RAM
- Hard disk min. 200 MB, more if data is stored on this server as well
- Fast internet connection with database server (1Gb+)
|
| Operating System |
- Microsoft Windows Server 2003 R2 or Microsoft Windows Server 2008 R2
|
| Hardware |
- Suitable Microsoft Windows Server with min. 2 core CPU (more users/more cores)
- 4 GB or more RAM (about 2GB per core)
- Hard disk min. 200 MB + space for log files on hard drive
- Fast internet connection with database server (1Gb+)
|
| Software |
- Oracle Client 10g/11g (32 bit)
- PostgreSQL ODBC driver (psqlODBC 9.00.0310 included with delivery)
Note: Installation in VM possible, at least 2 cores/4GB need to be assigned
|
| Operating System |
- Microsoft Windows Server 2003 R2 or Microsoft Windows Server 2008 R2
- Red Hat Enterprise Linux 5
|
| Hardware |
- Suitable Microsoft Windows Server to run operating system and database software (Oracle/PostgreSQL)
- 4 GB or more RAM
- Hard disk min. 50 GB (for data)
- Fast internet connection with ACD/Spectrus Enterprise Server (1Gb+)
|
| Software |
- Oracle Client 11g2
- PostgreSQL 9.1 or higher (Version 9.1 included in delivery)
|
| Operating System |
- Microsoft Windows Server 2003 R2 or Microsoft Windows Server 2008 R2
- Red Hat Enterprise Linux 5
|
| Hardware |
- Suitable Microsoft Windows Server to run operating system
- 4 GB or more RAM
- Hard disk min. 200 MB + space for log files on hard drive
- Has TCP/IP protocol installed and Fixed IP address assigned
- Fast internet connection (1Gb+)
|
| Operating System |
- Microsoft Windows Server 2003 R2 or Microsoft Windows Server 2008 R2
|
| Hardware |
- Multicore (minimum 2 cores) processor with maximum possible CPU speed
- Memory: 4 cores would require 6-8 GB of RAM
- 4 GB or more RAM
- Hard disk min. 50 GB
- Fast internet connection (1Gb+)
|
| Software |
- .NET Framework Version 2.0
- .NET Framework Version 2.0
|
| Operating System |
- Microsoft Windows Server 2003 (SP1 or above) or Microsoft Windows Server 2008 R2
|
| Hardware |
- Suitable Microsoft Windows Server to run operating system
- 4 GB or more RAM
- Hard disk min. 10 GB
- Fast internet connection with database server (1Gb+)
|
| Software |
- Microsoft Internet Information Server version 6 or 7
- Microsoft .NET framework 2.0
- Microsoft Visual J# 2.0 Redistributable Package
- Microsoft ASP.NET 2.0 AJAX Extensions 1.0.
- Microsoft Internet Explorer 6.0 or higher
- Oracle Database client 10g/11g (32 bit)
|
Client-side Specifications
| Operating System |
- Microsoft Windows Vista or Microsoft Windows 7
|
| Hardware |
- Microsoft Windows compatible PC
- 4 GB or more RAM
- Hard disk min. 1.5 GB
|
| Operating System |
- Microsoft Windows Vista or Microsoft Windows 7
|
| Hardware |
- Microsoft Windows compatible PC
- 4 GB or more RAM
- Hard disk min. 1.5 GB (up to 8 GB for all modules and databases)
|
| Software |
- .NET Framework Version 2.0 or 3.5 (may be required for importing some file types)
|
| Operating System |
- Linux kernel 2.6.9 or later and GNU C Library version 2.5 or later
Tested: Red Hat Enterprise Linux 4 (2.6.9-5) / Mandriva 2008 (2.6.22.9) / OpenSuse 10.3 (2.6.22.5-31) |
| Operating System |
- Microsoft Windows Vista or Microsoft Windows 7
|
| Hardware |
- Microsoft Windows compatible PC
- 4 GB or more RAM
- Hard disk min. 2 GB
|
| Software |
- .NET Framework Version 2.0 or 3.5 (may be required for importing some file types)
|
| Operating System |
- Linux kernel 2.6.9 or later and GNU C Library version 2.5 or later
Tested: Fedora 12 / Mandrive 2011 / OpenSuse 12.2
|
| Operating System |
- Microsoft Windows Vista or Microsoft Windows 7
|
| Hardware |
- Microsoft Windows compatible PC
|
| Software |
- Microsoft Internet Explorer 6 or higher
- Java 2 Platform, Standard Edition version 1.5 or higher
- Microsoft.net framework 2.0
- Adobe Reader (for reading PDF reports)
- ACD/Labs ActiveX Controls for desktop Software integration
|
Citrix Deployment
- Customers have successfully deployed ACD/Labs software under Citrix
- ACD/Labs does not certify nor test the use of Citrix
- Professional Services have assisted customers to deploy the Citrix environment on a project basis
- Fast network transfer of large data files between client and Citrix machine is critical
- Special considerations apply to linking ACD/Chrom Workbook and Waters Empower
Other FAQs About Hardware and Software Requirements
Q: Does your software run on a Mac?
A: ACD/Labs software does not run natively on a Mac. All options for running ACD/Labs software require an
installation of Windows in a native or virtualized environment. The available options depend mainly on the age of the
hardware that you now own. Newer Intel®-based Macs have more options available to them.
- The most robust method that we have tested is the Apple BootCamp software for Intel-based Macs. This will require a reboot, and a registered copy of Windows XP Professional or later.
- Parallels Desktop for Mac offers ACD/labs software compatibility for Intel-based Mac computers. Since is it a virtualization tool, Parallels Desktop allows users to open ACD/Labs software alongside their current Mac OS applications. The method also requires a registered copy of Windows XP Professional or later.
- VMware Fusion is a similar product to Parallels. Since is it a virtualization tool, VMware Fusion allows users to open ACD/Labs software alongside their current Mac OS applications. The method also requires a registered copy of Windows XP Professional or later
- CrossOver Mac allows you to install many popular Windows applications and games on your Intel OS X Mac. CrossOver includes an easy to use, single click interface, which makes installing Windows software simple and fast. Once installed, your application integrates seamlessly in OS X. Just click and run your application directly from the OS X Finder. Clicking a Windows file or document—including email attachments—will launch the appropriate Windows program, allowing you to work on the files. Best of all, you do it all easily and affordably, without needing a Microsoft operating system license. Only ACD/ChemSketch Freeware has been found to be compatible with this software. No support is offered for this configuration.
Q: Does your software run on Linux?
A: Only the following products are available for running natively on Linux: ACD/PhysChem Batch, ACD/Name Batch,
and ACD/Name-To-Structure Batch. The products are command line only and do not have a GUI. All other ACD/Labs products
do not run natively on Linux. All options for running ACD/Labs software require an installation of Windows in a native or
virtualized environment.
- VMware offers a variety of solutions for running virtual machines. These allow users to open ACD/Labs software alongside their current Linux applications. This method requires a registered copy of Windows XP Professional or later.
- CrossOver Linux allows you to install many popular Windows productivity applications, plug-ins, and games in Linux, without needing a Microsoft Operating System license. CrossOver includes an easy to use, single click interface, which makes installing a Windows application simple and fast. Once installed, your application integrates seamlessly with your Gnome or KDE environment. Just click and run your application, exactly as you would in Windows, but with the full freedom of Linux. Only ACD/ChemSketch Freeware has been found to be compatible with this software. No support is offered for this configuration.