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Technical Support Requests

Submit Your Request via Web Site

What You Need to Know Before You Contact Support

Technical support is offered to customers with software maintenance (using version 2021 or higher).

If you are using software older than v2021 or your software maintenance has expired, contact us to upgrade your software and reinstate software maintenance.

Submit Tech Support Request

Submit Your Request from within the Software

In your ACD/Labs software navigate to “Help > Contact Support” to submit a technical support request.