IT Systems Administrator

Location: Porto, Portugal (Hybrid)
Job Type: Full-Time, Permanent

Job Description

We are looking for a proactive Systems Administrator to manage our IT infrastructure and support services. This role requires on-site presence in Porto and coordination with our Eastern Time zone team, including the IT Director and North American colleagues. The ideal candidate will foster a collaborative environment, demonstrate respect towards colleagues, and contribute positively to our team.

Key Responsibilities

• Manage and support the IT and Professional Services infrastructure globally
• Install, configure, and maintain operating systems, network connections, and standard third-party software, including security tools
• Oversee daily backups, IT documentation, and asset tracking
• Troubleshoot and resolve technical issues, providing both on-site and remote support
• Maintain operations at our Porto colocation facility to ensure high system availability

Required Skills & Knowledge

• College or University Degree in Computer Science or related field is required
• Minimum three (3) years of experience in IT (Systems Network Administration)
• Excellent communication skills in Portuguese and English, with the ability to create effective training materials and conduct sessions
• Proficient in virtual machine administration (VMware, xcp-ng, Proxmox) and familiar with enterprise-level hardware (Dell, Meraki, HPE)
• Knowledgeable in Microsoft Azure, Office 365, and Amazon AWS
• Strong understanding of DNS, Active Directory, and network security
• Experience in supporting anti-virus, anti-malware, and network monitoring tools (Splunk, CyberArk, PRTG)

Desirable Skills

If you are passionate about IT and problem-solving, please submit your resume. Demonstrable skills may be tested during the interview process.