Technical Support
Submit technical support requests through a convenient online form and receive a reply within 1 business day.
Additional Resources
Support Hours
Available Monday to Friday (excluding Canadian holidays ) from 9 AM to 5 PM EST and extended from 2 AM to 9AM EST.
During these extended hours, ACD/Labs personnel will provide online support via email, remote access (where allowed), and communication tools like Zoom, Skype, etc.
Canadian Holidays
| Wednesday, Jan. 1, 2020 | New Years Day |
| Monday, Feb. 17, 2020 | Family Day |
| Friday, Apr. 10, 2020 | Good Friday |
| Monday, May 18, 2020 | Victoria Day |
| Wednesday, Jul. 1, 2020 | Canada Day Holiday |
| Monday, Aug. 3, 2020 | Civic Holiday |
| Monday, Sept. 7, 2020 | Labour Day |
| Monday, Oct. 12, 2020 | Thanksgiving |
| Friday & Monday, Dec. 25 & 28, 2020 | Christmas Day & Boxing Day |
Toll Free (US and Canada): 1-800-304-3988
Outside North America: +1 416-368-3435