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Technical Support

Technical Support

Submit technical support requests through a convenient online form and receive a reply within 1 business day.

Additional Resources

Support Hours

Available Monday to Friday (excluding Canadian holidays ) from 9 AM to 5 PM EST and extended from 2 AM to 9AM EST.

During these extended hours, ACD/Labs personnel will provide online support via email, remote access (where allowed), and communication tools like Zoom, Skype, etc.

Canadian Holidays

Wednesday, Jan. 1, 2020New Years Day
Monday, Feb. 17, 2020Family Day
Friday, Apr. 10, 2020Good Friday
Monday, May 18, 2020Victoria Day
Wednesday, Jul. 1, 2020Canada Day Holiday
Monday, Aug. 3, 2020Civic Holiday
Monday, Sept. 7, 2020Labour Day
Monday, Oct. 12, 2020Thanksgiving
Friday & Monday, Dec. 25 & 28, 2020Christmas Day & Boxing Day

Toll Free (US and Canada): 1-800-304-3988
Outside North America: +1 416-368-3435